Withdraw to Your E-Wallet
Withdrawals go back to the same e-wallet you use for deposits — GCash, Maya, or InstaPay. Head to the cashier, choose Withdraw, and enter the e-wallet number tied to your account. The amount you request is deducted from your balance right away. Processing moves through the e-wallet network, so your Maya or GCash app will show the incoming credit once the transfer
completes. For first-time withdrawals, account verification is required before the request is processed — see the section below on what documents you need.
- Go to Withdraw in the cashier — Open the cashier from your account menu and select the Withdraw tab. It sits next to the deposit section.
- Enter your e-wallet details — Type in the GCash or Maya mobile number registered to your account. Double-check it matches your verified e-wallet.
- Confirm the amount — Enter how much you want to cash out. Your available balance shows on the same screen. Submit the request to queue it.
- Track it in your history — The transaction log in your account shows pending and completed withdrawals. Your e-wallet app confirms the credit on arrival.